Tel : 07709 523509
e-mail : info@gwladcreations.co.uk www.GwladCreations.co.uk Frequently Asked Questions

• Who can you provide a web site for?
  Anybody who needs one, but we do specialise in small businesses. Being a small company ourselves, we know the problems and requirements you may face, and we tailor things to your budget. All prices are for 12 months.
• How much does it cost?
  Prices vary depending on what is involved. A simple 2 page site could start at just £90. A larger 6 page site : £150 - £200. Additional pictures etc may cost extra.
  Other logos can start at just £5.
• What is a 'domain name'?
  The web site address. Our domain name is gwladcreations.co.uk. A .co.uk name is included in the price. Others are available, such as .com, .org and .net but may cost extra.
• Why is the contact number a mobile?
  You may need to speak to us at a time that is convenient to you. Advice is available most of the time, even bank holidays and weekends , not just office hours.
• I don't have a computer/I don't know how to use one.
  You do not need one, all you need to supply is the content. Ideally you should be able to access your site so as to inform us of any amendments.
• How can I pay?
  Cheque, cash or we can invoice via e-mail and you can pay online.
• I already have a web site, I just never get around to updating it.
  Consider getting us to do it for you. As long as we can access your files and server (where your pages are stored on the internet) then we can do everything for you.
• Why does my computer warn me about 'active content' on your site?
  Flash's actionscript and Javascript are used on this site. Your computer settings are probably set to warn you about these scripts.
• What is this 'This is a Flash demonstration..." message mean?
  As mentioned above, if Flash is not enabled this messsage will appear to show you that an animation was in it's place.
• How long will it be before my web site is online?
  It usually takes 48 hours before it is actually available online, however, it ultimately depends on the amount of work involved in page set up. We try to have sites up and running within 3-5 working days.
• How do I know how popular my site is?
  We can provide you with monthly statistics if you wish.
• What types of design are available?
  Anything that can be printed, transferred or displayed on any medium
• Do you do printing?
  Unfortunately not. We can however send the design in a digital form to any company you choose.
• Can I use my logo/picture for my own use.
  Yes, Anything we do can be reused by yourself for whatever purpose you wish.

Terms And Conditions

• For the purpose of these terms and conditions, the terms 'us' and 'we' or similar will refer to 'Gwlad Creations'; 'you' and 'the client' will refer to you, the consumer, ie for whom work has been produced, or you if you are only visiting this web site.
• All designs will be undertaken and published when appropriate. Therefore, prices quoted may vary from initial estimate. We will always inform you if this is a likely occurrence before work is carried out.
• Web site contracts are on an annual basis. Once domain and web space are registered, cancellation is not possible. See 18.
• The contract start date will commence from the date of registration which will be stated on your confirmation e-mail. Allow 48 hours for your site to be active after registration.
• We reserve the right to refuse publication of,censor, or remove any material which we regard as offensive. This includes any material likely to cause offence to any person or persons, on any grounds, and any illegal activity.
• We cannot accept any resonsibility for any service, servers, e-mail and log-files being unavailable that are out of our control.
• We reserve the right to contact you via e-mail at any time should we deem any information relevant.
• Web sites produced may include our name and logo on a page, if we feel the look would not be detrimental to your web site.
• We reserve the right to change any terms and conditions at any time.
• We reserve the right to suspend or terminate any account at any time if any breach of any rule has occurred.
• You will be reponsible for any content contained on your design or web site. Any errors must be reported to us immediately.
• We will, where possible, advise you if any of our terms and conditions may be breached at any time. We can provide you with any initial legal information you may question and will refer you to a legal advisor if neccessary.
• The copyright to any page design shall be granted to the author, i.e. person who produced the work. You will be granted 'non-exclusive licence' to use the work for your own publicity purposes. Exclusions include : trade marked names, logos, or any other media currently subject to copywrite. Sole, exclusive, royalty bearing or royalty free licences may be granted. For a change of licence we must be informed during consultation and before ANY registration has taken place.
• Domain names (e.g. mywebsite.co.uk) should be distinctive and relevant to the purpose of the web site. Trade names, real persons names or other conflicting names must not be used unless it is relevant to the nature of your business. We cannot be responsible for any action taken against you should your domain name be deemed inappropriate by Nominet, the uk domain name registry and transferred or other action taken place for any reason.
• All goods and services are deemed as 'an invitation to treat' until any work has been agreed and payment received.
• We cannot accept any offers from outside of the British Isles, unless specifically agreed otherwise. Exemptions may apply. Contact us if in doubt.
• All prices are inclusive of VAT.
• The Consumer protection (Distance Selling) Regulations 2002, SI 2013. You have the right to cancel any sale, offer or service within seven days. We reserve the right to charge you for any goods, services or any costs incurred up to the point of cancellation.
• Your statutory rights as per UK law are not affected.
• We reserve the right to change, amend and update any information, including links and prices at any time without any notice. Updates will be deemed as enforced as of the date at the bottom of this document.
  © 2006 Gwlad Creations. C/O 45 Clifton Street, Roath, Cardiff, CF24 1LS. 07709 523509. 5^th September 2007.

Privacy Policy

• IP Address : Your computer's IP address will be logged by us. This information is used for 'visit count' purposes (see 'Cookies') for a limited time. This information is not used for any other purpose and not disclosed to any other party.
• Cookies : This web site uses 'cookies' (unless your internet setup blocks all incoming cookies). These are also used exclusively for 'visit count' purposes. They are not used for any other reason. You must inform us if you wish to have us block cookies to your computer.
• Security : Any personal details provided, including names, e-mail addresses, prices etc will not be disclosed to any other party as protected by The Data Protection Act 1998.
• Warnings : This site uses Javascript and Action Script which, depending on your computer settings, may prompt you with an 'Active Content' warning. All scripts are free from any content harmful to your system, and should be allowed for optimal viewing .

W3C Standards and Validation

The W3C, XHTML and CSS logos have been used with permission from the World Wide Web Consortium to show conformity to internet standards which encourages accessability for users including those with disabilities (Section 508)




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